FAQ

About Us:

The Twinkling Trinket is the passion project of a husband and wife team located in Southern Indiana. We love discovering and restoring forgotten gems and being able to give these incredible pieces a new life.

General:

Each piece is preloved and sourced secondhand. All watches and jewelry are carefully disassembled and cleaned with proper cleaning solutions in an ultrasonic cleaner. Leather bands are cleaned and conditioned. For an inside look at our cleaning process, check out our Tik Tok page.

Sizing:

All measurements are included in listings descriptions. Standard wrist size is 7 inches (about 17cm). See a watch you love but it's not in your size? Please reach out as we may be able to offer alternative band options or an extender for this piece. 

Shipping:

Please allow 1 week for items to be shipped. We typically ship items 3-5 days after sale. Once your order is shipped, you will receive a shipping confirmation email containing tracking information. On average, you can expect your watch to arrive within 5-8 business days after processing.

Does the Watch Work?: 

We make every effort to send you a unique, working timepiece. We do all repairs on site, and we're learning more every day! However, due to the nature of vintage watches some pieces are decorative only.  We always provide clear information in the description regarding whether a watch is running or not.

Running:

Hands are ticking.

Not Running:

Non ticking. Needs repairs or just for vibes.

Untested:

When a watch is listed as "untested" it means we haven't verified its current running condition.

Every sale is final!: 

Each listing provides detailed information about the length along with any other necessary details. It's important to note that each watch is vintage or second-hand, so some signs of wear are to be expected.

 

Questions? You can contact us through our contact page. We will be happy to assist you!